Our Policies

Refund Terms:

At Benative Marketing, we maintain a strict no-refund policy for the following scenarios:

• If the client decides to discontinue the project after the initial 30% payment
• If the client chooses to terminate the project at any stage of development
• If the client refuses to continue collaboration after work has begun

This policy is in place to protect our resources and time investment in each project.

Information Collection

We collect information that you provide directly to us, including:

• Contact information (name, email, phone number)
• Business information
• Project requirements and preferences
• Payment information

Information Usage

We use the collected information to:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Send technical notices and support messages
• Respond to your comments and questions

Information Protection

We implement appropriate security measures to protect your personal information and maintain confidentiality. Your data is never shared with third parties without your explicit consent.

Service Agreement

• All services are provided based on the agreed-upon project scope
• Changes to project scope may incur additional charges
• Project timelines are estimated and subject to client cooperation
• Clients must provide necessary materials and feedback in a timely manner

Intellectual Property

Upon full payment, clients receive:

• Rights to the final deliverables
• Ownership of custom-developed solutions
• License to use all implemented features

Project Termination

Benative Marketing reserves the right to terminate a project if:

• Payment terms are not met
• Client is unresponsive for extended periods
• Project requirements significantly deviate from initial agreement